Smart Station
Smart Station is an intelligent system that makes full use of big data, artificial intelligence, cloud computing, AIOT and other technologies to realize full station situation awareness, intelligent passenger service and refined personnel control. The intelligent station system is very complex, involving multiple subsystems such as operation management, personnel management, equipment management, video monitoring, information release, fire safety, emergency linkage, etc. This time, from the perspective of improving user experience, we will propose corresponding scenario solutions to solve the problems encountered by passengers in the actual ride process, optimize the passenger experience, and create high-quality intelligent station passenger service.
In the service process of the ordinary station, the staff provide passengers with services such as guiding passengers, Guiding Directions and ticket processing; In the smart station, the hardware in the station is intelligently upgraded, and the face-brushing entrance function is added at the entrance and exit gates to create a non-sense ride system; Abnormal ticket self-service processing equipment and intelligent customer service center are added to reduce the workload of manual ticket processing; Intelligent service robots are added to provide passengers with ticket purchasing, line guidance, inquiry and other services to improve service efficiency and level, and promote the transformation of traditional station services to intelligence and informatization.
Scan face to enter the station
Passengers bind the "ride code" with the "face recognition" ride function through the station self-service ticketing processing equipment or the ride APP, so as to "Scan face" to enter the station without any sense of traffic. Based on the face recognition technology, through the face recognition device installed at the gate, the camera can quickly capture three-dimensional face images and the back-end database file recognition, which can accurately identify the identity and ensure the accurate fare. Qiyang RK3399 hardware supports face recognition algorithms and can be applied to face recognition gates.
Intelligent Customer Service Center
The main equipment of the intelligent customer service center integrates information display screen, passenger self-service operation screen and ticket box module. Through the equipment, functions such as ticketing processing, route query, in-station navigation, peripheral maps, ticket card query and recharge, voice and video intercom can be completed. The self-service terminal replaces the staff to solve the situation of passenger ticket purchase and inquiry, so as to improve the problem handling efficiency. The intelligent customer service terminal can also use Qiyang RK3399 hardware as the master control, with high-performance processors, rich interfaces, HD human-machine interfaces to meet the diversified functions of the self-service terminal.
Intelligent Service Robot
Intelligent service robots provide passengers with intelligent services such as travel inquiry, field guidance, and Operation TIPS, and support various functions such as information display, voice interaction, intelligent obstacle avoidance, abnormal alarm, body temperature monitoring, and advertisement playing. The robot itself consists of information display touch screen, Binocular Camera, various sensors, mobile driving device and other parts. Qiyang RK3399 hardware performs well in machine vision, artificial intelligence, audio-visual processing and other aspects, and can be used to serve the robot control system.
Advantages of RK3399 hardware products
In the development of interactive devices, intelligent terminal devices, robots and other devices, RK3399 has shown its advantages in performance. The core board of Qiyang GF-RK3399-CM adopts Ruixin micro six-core processor, dual-core Cortex-A72 + quad-core Cortex-A53 architecture, and the main frequency can reach 1.8GHz. It is equipped with Android operating system and can be used for Android smart devices such as intelligent robots, face recognition devices, vending machines, self-service ticket picking machines, self-service inquiry machines, electronic whiteboards, etc.
Intelligent Customer Service Center device solution
RK3399 adopts Mali-T860 GPU and supports powerful image processing capabilities. It supports 4K VP9 and 4K 10bits H265/H264 video decoding, 1080p multi-format video decoding and 1080p video coding. It also supports LVDS, MIPI, HDMI, and eDP display interfaces. It can achieve up to 4K resolution and supports dual-screen simultaneous display and dual-screen differential display. It can be easily applied to multimedia devices.
RK3399 has dual image signal processor ISP,800Mpix/s pixel processing capability, supports dual camera simultaneous data input and Advanced Processing, meets the needs of robot binocular camera image acquisition; Supports face recognition algorithm to create face recognition application.
RK3399 has powerful scalability and supports interfaces such as USB3.0, USB2.0, UART, Type-C, and I2C. It connects various modules and peripheral devices to realize high-speed data exchange and meet various interfaces required by product function development.
RK3399 supports 8 digital microphone array inputs, which can be used to create intelligent speech products and speech recognition algorithms to realize speech interaction, speech wake-up, speech recognition and other functions, enabling intelligent devices to listen and speak.
RK3399 supports gigabit network ports, Wi-Fi, and 3G/4G network communication modes, enabling data upload, remote device control, and remote system upgrade.
In addition, Qiyang hardware can also be applied to video monitoring system, security system, broadcasting system, fire protection system, energy management system and other application scenarios. The construction of smart station can realize the self-service operation of the station, the unmanned or less humanized operation of passenger service, and achieve the purposes of energy saving, reducing staff and increasing efficiency, and improving the management service level.
