Technical Support
After-sales Service Measures
Principle
1.Provide 1-year warranty (Non-Human Damage), lifetime technical support service;
2.Provide various technical service methods: Email, Telephone, Online(Skype/Wechat),etc.
Hotline
+0086-0571-87858811-811 (Monday~Friday 8:30-17:30)
supports@qiyangtech.com
Training
Welcome the clients go to Qiyang office for free training.
Warranty Policy
We ensure offering 1-year repair service for free, if a malfunction occurs in warranty because of quality problem, contact our retailer or our company with purchase receipt in the warranty period, we will repair or replace it.
Qiyang ensures maintenance-free in the warranty period since the purchase date. The customer could send the faulty product to the Qiyang factory. Below circumstances are not included in the warranty coverage:
1、Over warranty time;
2、Misoperation or man-made damage.
3、No valid warranty certificate and a valid invoice (except for evidence that the goods are within the validity period of warranty).
4、Barcode or model no. does not match the real product.