Technical Support

Technical Support

After-sales Service Measures

Principle

1.Provide 1-year warranty (Non-Human Damage), lifetime technical support service;

2.Provide various technical service methods: Email, Telephone, Online(Skype/Wechat),etc.

Hotline

+0086-0571-87858811-811 (Monday~Friday 8:30-17:30)

E-MAIL

supports@qiyangtech.com

Training

Welcome the clients go to Qiyang office for free training.

Warranty Policy

We ensure offering 1-year repair service for free, if a malfunction occurs in warranty because of quality problem, contact our retailer or our company with purchase receipt in the warranty period, we will repair or replace it.

Qiyang ensures maintenance-free in the warranty period since the purchase date. The customer could send the faulty product to the Qiyang factory. Below circumstances are not included in the warranty coverage:

1、Over warranty time;

2、Misoperation or man-made damage.

3、No valid warranty certificate and a valid invoice (except for evidence that the goods are within the validity period of warranty).

4、Barcode or model no. does not match the real product.

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